Capture Session Preparation
Capture Session Preparation
Capture Session Preparation
Set the stage for a flawless 3D memory.
Set the stage for a flawless 3D memory.
Set the stage for a flawless 3D memory.
To make sure your space is captured in full detail, it’s best to prepare before we arrive. The cleaner and more open the area, the more accurate and beautiful the final result will be.
To make sure your space is captured in full detail, it’s best to prepare before we arrive. The cleaner and more open the area, the more accurate and beautiful the final result will be.
To make sure your space is captured in full detail, it’s best to prepare before we arrive. The cleaner and more open the area, the more accurate and beautiful the final result will be.
Your capture at a glance
Your capture at a glance
Your capture at a glance
Session length
Session length
Session length
20–60 minutes per space
20–60 minutes per space
20–60 minutes per space
Processing window
Processing window
Processing window
2–5 days
2–5 days
2–5 days
Delivery
Delivery
Delivery
Private delivery via email
Private delivery via email
Private delivery via email
01
Space Preparation
Space Preparation
Shape the scene before we arrive
Shape the scene before we arrive
If you want to leave everything exactly as it is, go for it, we’ll scan it as-is. Otherwise a few quick updates make the capture shine:
If you want to leave everything exactly as it is, go for it, we’ll scan it as-is. Otherwise a few quick updates make the capture shine:
If you want to leave everything exactly as it is, go for it, we’ll scan it as-is. Otherwise a few quick updates make the capture shine:
Clear clutter from tables, floors, and countertops.
Clear clutter from tables, floors, and countertops.
Clear clutter from tables, floors, and countertops.
Hide personal or private items you don’t want captured.
Hide personal or private items you don’t want captured.
Hide personal or private items you don’t want captured.
Turn on available lights to help maintain consistent illumination.
Turn on available lights to help maintain consistent illumination.
Turn on available lights to help maintain consistent illumination.
Close blinds halfway to minimize harsh sunlight or glare.
Close blinds halfway to minimize harsh sunlight or glare.
Close blinds halfway to minimize harsh sunlight or glare.
Keep pets in another room while we’re capturing the space.
Keep pets in another room while we’re capturing the space.
Keep pets in another room while we’re capturing the space.
02
Day-of-Capture Checklist
Day-of-Capture Checklist
Day-of-Capture Checklist
Quick reminders before we knock
Quick reminders before we knock
Quick reminders before we knock
Ready the space
Ready the space
Make sure the area is ready 10–15 minutes before your session.
Make sure the area is ready 10–15 minutes before your session.
Flag fragile items
Flag fragile items
Tell us about any fragile or valuable items we should avoid touching.
Tell us about any fragile or valuable items we should avoid touching.
Define boundaries
Define boundaries
Review which spaces you do or don’t want included in the capture.
Review which spaces you do or don’t want included in the capture.
03
For the Client
For the Client
For the Client
How to participate in the session
How to participate in the session
How to participate in the session
You don’t need to be in the room unless you’d like to guide the shot.
You don’t need to be in the room unless you’d like to guide the shot.
You don’t need to be in the room unless you’d like to guide the shot.
If you want to appear in the scan, wear neutral clothing without reflective materials and be ready to hold still for up to 3 minutes.
If you want to appear in the scan, wear neutral clothing without reflective materials and be ready to hold still for up to 3 minutes.
If you want to appear in the scan, wear neutral clothing without reflective materials and be ready to hold still for up to 3 minutes.
You’re welcome to observe, captures usually take 20–60 minutes per space.
You’re welcome to observe, captures usually take 20–60 minutes per space.
You’re welcome to observe, captures usually take 20–60 minutes per space.
We’ll confirm on-site once the data looks complete.
We’ll confirm on-site once the data looks complete.
We’ll confirm on-site once the data looks complete.
04
After the Capture
After the Capture
After the Capture
What happens once we pack up
What happens once we pack up
What happens once we pack up
Enhancements
Enhancements
Enhancements
Optional add-ons include audio hotspots, narration, or walk-through integration.
Optional add-ons include audio hotspots, narration, or walk-through integration.
Optional add-ons include audio hotspots, narration, or walk-through integration.
Processing window
Processing window
Processing window
Typical processing takes 2–5 days depending on your plan.
Typical processing takes 2–5 days depending on your plan.
Typical processing takes 2–5 days depending on your plan.
Private delivery
Private delivery
Private delivery
You’ll receive an email once your capture is complete, with secure access instructions for viewing and sharing.
You’ll receive an email once your capture is complete, with secure access instructions for viewing and sharing.
You’ll receive an email once your capture is complete, with secure access instructions for viewing and sharing.
Follow-up options
Follow-up options
Follow-up options
Request edits, trims, or a follow-up capture if something doesn’t feel right.
Request edits, trims, or a follow-up capture if something doesn’t feel right.
Request edits, trims, or a follow-up capture if something doesn’t feel right.
Legal & Safety
Legal & Safety
A quick privacy reminder
A quick privacy reminder
By preparing your space and removing personal items, you agree that any visible items in the scene may appear in the final capture. Remnant respects all privacy and property rights. Please notify your technician if any area is off-limits.
By preparing your space and removing personal items, you agree that any visible items in the scene may appear in the final capture. Remnant respects all privacy and property rights. Please notify your technician if any area is off-limits.
Remnant preserves the spaces that hold your memories.
© 2025 Remnant Labs. All rights reserved.
Remnant preserves the spaces that hold your memories.
© 2025 Remnant Labs. All rights reserved.
Remnant preserves the spaces that hold your memories.
© 2025 Remnant Labs. All rights reserved.